Privacy Policy

First Champion is strongly committed to protecting your privacy. We use the information we collect on the site to help us both add more products and services relevant to you and to ensure that your shopping experience with us is an enjoyable and personalised one. Personally identifiable information may be used for direct marketing. We would love to update you on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email or SMS. Please read on for more details on our privacy policy and practices that we apply to our collection, storage and use of personal data information relating to our members and customers:

1. Our Pledge
We pledge to meet fully, and where possible exceed, internationally recognisable standards of personal data privacy protection, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

2. What information do we collect, and how do we use it?
We collect information about you in order to provide you with personalised information that we believe you will find valuable. We also use this information to streamline your shopping experience at our site.

We use cookies in order to improve your shopping experience when you visit Firstchampion.hk. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalise your visits to Firstchampion.hk and recognise you when you return. We use the information collected to help us to add products and services to Firstchampion.hk which may be more relevant to your interests.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at Firstchampion.hk but will still be able to visit selected areas of the site.

3. Membership information
Firstchampion.hk members enjoy many privileges, including newsletters, participation in special Firstchampion.hk offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalised services on the site and possibly free product samples and other special benefits. When you join Firstchampion.hk, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.

4. Ordering information
When you place an order with Firstchampion.hk you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.

5. Contests and Promotions
We may from time to time organise or host contests and promotions and in doing so ask for information including your name, email and mailing address, telephone number and customer preferences. We'll use this information to notify you if you've won a contest, and to help shape our future contests or promotions.

6. Newsletters and Email Promotions
We use email to communicate news and special promotions to our Firstchampion.hk members. You can at any time change and update the information you have provided in your account or unsubscribe by emailing to sales1@firstchampion.com.hk.

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